SIR40116 Certificate IV in Community Pharmacy

Develop the management skills needed to coordinate pharmacy operations and lead staff, as well as providing specialised, advanced skills across key pharmacy areas.

Who should do this course?

This qualification will benefit experienced pharmacy assistants who are looking to expand their skills to become a senior pharmacy assistant or front-of-shop manager. Senior pharmacy assistants are often responsible for the management of particular functions in the pharmacy, the management of a range of health
categories or for the supervision of pharmacy staff.

Course duration

Full time employees should complete the course within 14 months. Part time employees should complete the course in under 18 months. A training plan is provided to support each student for the duration of the course. If you have already completed either Certificate II or III in Community Pharmacy you could complete the course within 12 months. Additional units or evidence showing previous experience may be required for students who haven’t completed a Certificate III in Community Pharmacy.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is an assessment process which evaluates your existing skills, knowledge and life experience against the training units in the Community Pharmacy qualifications. If eligible you may be given credit for specific units in your qualification based on this assessment – saving you valuable time in gaining your qualification. Further information available here

Course Structure

To achieve a SIR40116 Certificate IV in Community Pharmacy,  14 units must be completed:

  • 3 core units
  • 11 elective units

Delivery method

This course is delivered via workbook and completed whilst working in a community pharmacy. Support and assessment is provided by a qualified Guild trainer throughout the course duration.

Entry Requirements

To undertake a Certificate IV in Community Pharmacy you need to:

  • Have achieved the Certificate III in Community Pharmacy


  • Have relevant industry employment experience as a community pharmacy assistant in a job role that has involved the application of skills and knowledge described in core units of competency from SIR30116 Certificate III in Community Pharmacy, and
  • Have a statement of attainment in the unit SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines.

This qualification is available to pharmacy assistants currently employed in a community pharmacy and working a minimum of 13 hours per week for the duration of the course.

NOTE: If you do not to meet the above entry requirements however believe you have the employment experience required, you and your workplace may complete an Entry Level Requirements Assessment to determine if you have the necessary employment experience.

Course Structure

Core Units

  • SIRCCPM001 – Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
  • BSBLDR403 – Lead team effectiveness
  • HLTWHS003 – Maintain work health and safety

Health Stream

Elective Units

  • HLTAAP001 – Recognise healthy body systems
  • SIRCINF001 – Use pharmacy practices for infection control
  • SIRCHCS002 – Supply and hire home health care aids and equipment
  • SIRCHCS003 – Test blood pressure and advise on self-monitoring
  • SIRCHCS004 – Test blood glucose and advise on equipment and services for diabetes management
  • SIRCPPA012 – Assist customers with asthma-care aids and equipment
  • SIRCPPA014 – Assist customers with continence management products
  • SIRCPPA015 – Assist customers with wound care products
  • SIRCPPA001 – Assist customers with vitamins, minerals and supplements
  • SIRCPPA017 – Assist customers with complementary medicines
  • SIRCHCS006 – Coordinate pharmacy health promotions

This qualification is designed to provide you with the skills and knowledge to take the first step into managing and supervising the front of pharmacy. The units studied within this qualification will equip you with key management skills include managing staff, undertaking recruitment, selection and employment tasks, implementing and maintaining QCPP in your pharmacy as well as coordinating services and sales of pharmacy products.

This qualification would ideally suit a pharmacy assistant who sees their career in community pharmacy focused on the front of shop operations and the management of the pharmacy team.

Management Stream

Elective Units

  • SIRCCPM004 – Manage pharmacy sales and service delivery
  • SIRCCPM005 – Manage pharmacy premises, equipment and merchandise
  • SIRCCPM006 – Develop a pharmacy product and service range
  • BSBHRM405 – Support the recruitment, selection and induction of staff
  • SIRXHRM002 – Maintain employee relations
  • SIRCCPM002 – Coordinate a pharmacy quality system
  • BSBMGT403 – Implement continuous improvement
  • SIRXRSK002 – Maintain store security
  • SIRRINV002 – Control stock
  • BSBCUS401 – Coordinate implementation of customer service strategies
  • SIRXCEG003 – Build customer relationships and loyalty

Course Fees

Course fees are determined based on a student’s eligibility for ‘Skills First’ funding (Victorian government subsidised training). Students who are ineligible for the Skills First funding are charged at Fee for Service rates.

This course fee is GST free, inclusive of administration fees and provides for electronic workbooks. The fees stated are indicative and subject to confirmation during enrolment based on eligibility for funding and credit transfers. Additional material fees apply if hardcopy workbooks are requested ($15 per workbook). Member prices apply to employees of the nominated Guild member pharmacy. AFSPA prices apply to employees of the AFSPA pharmacies. * denotes the Standard Tuition Fee and is subject to change given individual circumstances at enrolment.

Government Funding

Training to eligible students is delivered with Victorian and Commonwealth funding.

Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training

Online Pre-enrolment

You will be contacted by a Guild Training team member after completing and submitting the online pre-enrolment form