Victorian Specific Policies

• Privacy Policy
• Refund Cancellation Transfer

Guild Learning and Development have a number of policies and procedures to assist you with your training enquiry.

• Access and equity (PDF: 218.94 KB)
• Continuous improvement policy (PDF: 218.14 KB)
• Assessment (PDF: 252.16 KB)
• Disability (PDF: 291.87 KB)
• Fees and charges (PDF: 238.96 KB)
• Language, literacy and numeracy (PDF: 125.21 KB)
• Anti-discrimination, harassment and bullying (PDF: 248.03 KB)
• Complaints and appeals (PDF: 231.93 KB)
• Credit transfer (PDF: 224.33 KB)
• Learner – individual needs (PDF: 116.93 KB)
• Learner induction (PDF: 124.86 KB)
• Plagiarism management (PDF: 114.04 KB)
• Legislation (PDF: 122.10 KB)
• Privacy (PDF: 128.41 KB)
• Qualifications issuing (PDF: 125.74 KB)
• Recognition of prior learning (PDF: 125.25 KB)
• Payment, Refund and Cancellation (PDF: 121.74 KB)
• Access to training records (PDF: 215.43 KB)
• Governance, management and delegation of responsibility (PDF: 337.73 KB)
• Financial management (PDF: 213.36 KB)
• Communication strategy (PDF: 249.72 KB)
• Equal opportunity and employment (PDF: 214.56 KB)