certificate IV in community pharmacy – Dispensary (SIR40216)

  • Who should do this course?

    This qualification will benefit experienced pharmacy assistants who are looking to expand their skills in the area of dispensary. Dispensary assistants work with the pharmacist to provide prescription medicines to pharmacy customers. Under the supervision of the pharmacist, dispensary assistants maintain customer records, select and label medicines and process claims. Accredited training can help you develop management skills and provide specialised support in the pharmacy, while granting you formal recognition of your existing skills.

    Course duration

    The Certificate IV in Community Pharmacy Dispensary is a flexible course that can be tailored to meet your learning requirements and career goals. We will work with you to develop a training plan to meet your needs and the needs of your pharmacy. Most dispensary learners complete this qualification in around 12 months.

    Entry Requirements

    There are no entry requirements to complete this qualification. However students need to be employed within a community pharmacy and working a minimum of 13 hours per week for the duration of the course and have sound English and numerical skills.

    Delivery method

    This course is delivered via workbook and completed whilst working in a community pharmacy. Support and assessment is provided by a qualified Guild trainer throughout the course duration.

    Course Structure

    To achieve a SIR40216 Certificate IV in Community Pharmacy Dispensary 14 units must be completed:

    • 9 core units
    • 5 elective units

    Recognition of Prior Learning (RPL)

    Recognition of Prior Learning (RPL) is an assessment process which evaluates your existing skills, knowledge and life experience against the training units in the Community Pharmacy qualifications. If eligible you may be given credit for specific units in your qualification based on this assessment – saving you valuable time in gaining your qualification. Further information available here

  • This qualification provides you with the next step in your career in community pharmacy. Community Pharmacy Dispensary expands on the skills that you have learnt if you have completed a Dispensary Assistants Course or dispensary units at the Certificate III level. This qualification is nationally recognised in all states and territories of Australia.

    Core Units

    • SIRCCCS002 – Provide and promote services to pharmacy customers
    • SIRCDIS001 – Assist customers with prescriptions
    • SIRCDIS003 – Assist in dispensing prescriptions
    • SIRCDIS006 – Maintain dispensary stock
    • SIRCDIS007 – Administer dispensary computer system and claims
    • SIRCIND001 – Work effectively in a community pharmacy
    • SIRCIND002 – Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
    • SIRCINF001 – Use pharmacy practices for infection control
    • HLTWHS001 – Participate in workplace health and safety

    Elective Units

    • HLTAAP001 – Recognise healthy body systems
    • SIRCCPM001 – Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
    • SIRCDIS004 – Assist in preparing dose administration aids
    • SIRCDIS008 – Coordinate service to residential care facilities
    • SIRXMGT001 – Supervise and support frontline team members

  • Core Units

    • SIRCCCS002 – Provide and promote services to pharmacy customers
    • SIRCDIS001 – Assist customers with prescriptions
    • SIRCDIS003 – Assist in dispensing prescriptions
    • SIRCDIS006 – Maintain dispensary stock
    • SIRCDIS007 – Administer dispensary computer system and claims
    • SIRCIND001 – Work effectively in a community pharmacy
    • SIRCIND002 – Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
    • SIRCINF001 – Use pharmacy practices for infection control
    • HLTWHS001 – Participate in workplace health and safety

    Elective Units

    • HLTAAP001 – Recognise healthy body systems
    • SIRCHCS002 – Supply and hire home health care aids and equipment
    • SIRCHCS003 – Test blood pressure and advise on self-monitoring
    • SIRCHCS004 – Test blood glucose and advise on equipment and services for diabetes management
    • SIRCPPA012 – Assist customers with asthma-care aids and equipment

  • Core Units

    • SIRCCCS002 – Provide and promote services to pharmacy customers
    • SIRCDIS001 – Assist customers with prescriptions
    • SIRCDIS003 – Assist in dispensing prescriptions
    • SIRCDIS006 – Maintain dispensary stock
    • SIRCDIS007 – Administer dispensary computer system and claims
    • SIRCIND001 – Work effectively in a community pharmacy
    • SIRCIND002 – Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
    • SIRCINF001 – Use pharmacy practices for infection control
    • HLTWHS001 – Participate in workplace health and safety

    Elective Units

    • SIRCCPM001 – Assist in managing Pharmacy Medicines and Pharmacist Only Medicines
    • SIRCCPM002 – Coordinate a pharmacy quality system
    • SIRCCPM003 – Lead and develop pharmacy teams
    • BSBMGT403 – Implement continuous improvement
    • SIRXMGT001 – Supervise and support frontline team members


  • Course fees are determined based on a student’s eligibility for ‘Skills First’ funding (Victorian government subsidised training). Students who are ineligible for the Skills First funding are charged at Fee for Service rates.

    Guild Member  AFSPA Non-Member
    Tuition Concession Tuition Concession Tuition Concession
    Skills First Eligible $920 $184 $1,058 $212 $1,196 $239
    Skills First + Traineeship (Metro) $1,104 $221 $1,242 $248 $1,380 $276
    Skills First + Traineeship (Regional) $1,334 $267 $1,472 $294 $1,610 $322
    Fee for Service $2,600 $2,990 $3,380

    This course fee is GST free, inclusive of administration fees and provides for electronic workbooks. The fees stated are indicative and subject to confirmation during enrolment based on eligibility for funding and credit transfers. Additional material fees apply if hardcopy workbooks are requested ($15 per workbook). Member prices apply to employees of the nominated Guild member pharmacy. AFSPA prices apply to employees of the AFSPA pharmacies. * denotes the Standard Tuition Fee and is subject to change given individual circumstances at enrolment.

    Government funding

    Training to eligible students is delivered with Victorian and Commonwealth funding.

    Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training.

 Online Pre-Enrolment

Read pre-enrolment information   Complete online pre-enrolment form

You will be contacted by a Guild Training team member after completing and submitting the online pre-enrolment form.